HGI Nepal specializes in guided trekking, cultural tours, adventure activities, and tailor-made travel experiences across Nepal.

Yes, all our trips can be fully customized based on your interests, fitness level, schedule, and travel preferences.

We offer both private treks and group departures. Private treks are ideal for families, couples, or anyone seeking more flexibility and comfort.

Yes, our guides are government-licensed, highly experienced, and trained in first aid, altitude safety, and local culture.

Most packages include permits, accommodation, meals during the trek, guide and porter services, transportation, and airport transfers. Specific details vary by trip.

Absolutely. We ensure safety and comfort for all travelers, including solo trekkers and first-timers, with professional support and acclimatization planning.

We provide a detailed packing list based on the region and season, including essentials like layered clothing, sturdy shoes, a sleeping bag, and personal items.

While we do not book international flights or insurance, we can guide you on trusted options and what coverage is required for trekking in Nepal.

You can book directly through our website, contact us via email or WhatsApp, or visit our Kathmandu office for in-person assistance.

The best seasons are spring (March–May) and autumn (September–November) when the weather is clear and temperatures are moderate.

Yes, solo travelers can join scheduled group departures. It’s a great way to meet like-minded adventurers.

Yes, most travelers need a visa. You can obtain a tourist visa on arrival at Kathmandu Airport or online before your trip.

Yes, travel insurance with emergency evacuation coverage is mandatory for high-altitude treks.

Your guide will take care of you and arrange medical help or evacuation if needed. We prioritize your safety at all times.

Yes, complimentary airport transfers are included in most of our packages.

We use teahouses/lodges during treks and comfortable hotels in cities. Upgrades are available upon request.

Yes, we can help you rent or purchase trekking gear in Kathmandu at affordable prices.

Yes, we work with local guides, porters, and lodges, and contribute to community-based initiatives in remote areas.

Wi-Fi and mobile networks are available in some trekking regions, though coverage can be limited. We’ll guide you on connectivity options.

We accept payments via bank transfer, credit/debit cards, or cash. A deposit is required to confirm your booking.

Cancellations made 30 days before the trip are eligible for a refund (minus processing fees). Closer cancellations may incur partial charges. Full details are shared during booking.

It can occur, especially above 3,000m. Our itineraries include gradual acclimatization, and our guides are trained to recognize and manage symptoms early.

Yes, we provide 24/7 airport pickup and drop services, no matter your arrival or departure time.

Most treks require moderate fitness, but no technical skills. We’ll help you choose a route that suits your level.

Yes. We arrange all necessary permits (e.g., TIMS, National Park entry, Restricted Area Permits) depending on your route.

We offer trip rescheduling or alternatives, and assist with refunds or adjustments where applicable.

Absolutely! We also arrange cultural tours, wildlife safaris, rafting, and scenic mountain flights.